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ThuyTran-a3b025's avatar
ThuyTran-a3b025
Community Member
19 days ago

Cannot download Storyline 360

Hi everyone,

 

I am a newbie in Learning design and I want to self-teach myself Storyline. I already purchased the account but now I failed to download Storyline 360 to my laptop (ACER).

Here is the current disk space in my laptop:

Here is the message i received "you do not have enough disk space"

 

I don't see why I have hundred of GB but still not able to download. Hope to hear from anyone who shared the same experience.

storyline 360
  • Nathan_Hilliard's avatar
    Nathan_Hilliard
    Community Member
    19 days ago

    That image indicates that you only have 1.04 GB free. The red bars are the amount used. Looks like you only have 163 GB total. You should look into adding some internal or external storage and uninstalling several applications from your C drive and then reinstalling them to your secondary drive.

    You can probably clear up 25 GB by running disk cleanup in Windows (temp folder), but you still need more working space for Windows and other apps to run well.

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