Forum Discussion
This project is invalid or corrupt and cannot be opened.
My storyline project recent frequently occur below issue:
"This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of story."
But if the project is still in the recent list, maybe it could be opened again.
And I tried other Storyline developers or bloggers suggestions as below, but sometimes my project could not find the tmp file.
- Open your hard drive in Windows Explorer
- Open Users > your user name
- Select the View tab and, from the Show/hide group, enable Hidden Files
- Open the AppData folder
- Open the Roaming folder
- Open the Articulate folder
- Open the Storyline folder
- Scan the contents of Storyline folder for a tmp file that starts with the name of the corrupt project.
- Copy the newest version of the tmp file to your desktop
- Change the file extension of the copy on your desktop from .tmp to .story.
- Double-click the .story file to open it in Storyline.
Do you have a backup?
What is the file size? If it is tiny then everything is lost.
Have you tried importing contents into a new storyline file?Yes, I have more than one copy, but none of them can open. I also tried importing to a new project and it did not work. The file size is same as its broken.😟
Hi CatherineGe!
PhilMayor offered great troubleshooting steps! Please let us know if those do the trick. If not, I'd recommend sharing your .story file with us in a support case so we can test it out on our end.
It's sad to say... the problem is still troubles me
Hi CatherineGe!
Sorry to hear you're still struggling with corrupted Storyline files!
I've opened a support case on your behalf, and sent you an email with a link you can use to share your .story files privately. We can continue troubleshooting through your case to keep all information in one spot.
