Forum Discussion

TeganNash's avatar
TeganNash
Community Member
2 years ago

Drag and drop activity item not returning to start point if dropped outside correct drop target

Hi there, 

I'm having an issue with a drag and drop activity, you can see it here: https://360.articulate.com/review/content/af97f48d-c482-4ff2-89fb-e2b284e6661f/review

When the item is dropped to the incorrect drop target it is not returning the item to the starting point. Even thought I have "Return item to start point if dropped outside: a correct drop target" ticked. Any advice on working this out? 

  • Is there any fix to this issue? Not only is "snap back" not working in new projects, it's actually breaking in older projects. This means updating old courses now results in broken drag-and-drop interactives?

    Can we get an update?

    • CharlieHammer's avatar
      CharlieHammer
      Community Member

      I reverted to the previous version of Storyline x64, and they are working the way they should!  

      • Bronwyn-Botts's avatar
        Bronwyn-Botts
        Community Member

        What exact version did you revert to? Can you list it here?

  • Hello everyone,

    Thanks for following up on this. Our product team has already lined up a fix for this bug. Though I cannot provide an ETA, we'll update this discussion once it is available.

  • Having same issue. This is a HUGE problem. Please fix ASAP.
    I reverted to an earlier  build (April 30, 2024 - 3.87.32265.0) and that seems to have fixed the issue.

  • Hello community,

    Still facing the same problem! And can't go back to version April 30 :(

    Any update or advice? 

    Thank you!

    • JoseTansengco's avatar
      JoseTansengco
      Staff

      Hello VasilikiGiannak,

      I'm sorry to hear that you ran into this issue. We don't have any new updates to share but feel free to open a case with our support team here if you'd like to explore other workarounds or request instructions on how you can downgrade to Storyline 360 Update 87. We'll let everyone here know as soon as a fix is available.

  • Are there any updates on this yet?  This is massively inconvenient for learners.  Currently they only have one opportunity to answer the question.  If the item "bounces back" if dropped on the incorrect target, it gives away the answer.  Not ideal...