Drag and drop not allowing 3 attempts

Hi, Teresa, and welcome to E-Learning Heroes! ✨

Thank you for reaching out with those details on what you're trying to accomplish! 

When you set the base layer's properties to Reset to Initial State when revisiting, what Storyline understands is that the user goes back to not have attempted the drag and drop interaction, so they still have three attempts. Since the Try Again button keeps sending them back to that slide, they always get three "unlimited" attempts.

My suggestion is to leave the trigger as is, with the Try Again button simply hiding the Try Again layer. I imagine your idea is to return the items to the initial position. You can achieve that by using Motion Path Animation. I recorded a short Peek 360 video showing you how to do that.

Let me know if this works!