Forum Discussion
Duplicate fonts in SCORM export - Articulate Rise 360
I have an issue when exporting a course that uses the same font for both headings and body (see theme fonts.jpg attached).
When loading the SCORM file to the LMS, I received an error (see error.jp...
Thanks for the update, Michael! We just ran into this error this morning. I've made a case and attached screenshots of the export settings and the original scorm package and will happily provide any details I can on this to help get it re-patched!
For everyone else, unzipping the SCORM package, clicking replace on the pop-up, and then re-zipping is still working! It's an extra step, but at least it's keeping ups moving for now! I will come back and update with more info when I have it!
Update: Too soon to have heard back from support, but we've been testing all of our various file formats and sharing settings this morning. Here's what we've learned - "Send a Copy" when a custom font is installed seems to be the thing that's breaking it. Adding a collaborator as a course manager and having them "duplicate" the course did not create the same issue. Not sure if this is the same scenario as everyone else had, but it's the only way we've had the issue occur.
