Forum Discussion
E-Learn crashes when user moves back from Drag&Drop once started
Hi, I have created a Freeform Drag&Drop exercise. When the exercise is started and the user uses the chapter navigation, you see the loading bar and the e-learning freezes. How can I prevent that? Is there a way to stop a user from navigating away when the exercise was started?
Many Thanks!
Hi Ina!
It sounds like you were having some issues with your Storyline 360 course crashing when navigating away from a Drag & Drop slide. I'd be happy to help with that!
When you restrict or lock navigation, you can choose whether it impacts just the menu or also disables the Previous and Next buttons on the player. Also, you can use triggers to override restricted navigation for individual slides. This article goes into more detail about that:
I just had some follow-up questions to get a better idea of what could be causing the course to freeze and crash:
- Are you working locally? We recommend you Create, Edit, and Publish Courses on Your Local Hard Drive while authoring in order to avoid erratic behavior.
- Have you tried performing a repair of your Storyline 360 application to see if that improves behavior?
If you'd be willing to share the affected project file here in the discussion or privately through a support case I'd be happy to take a closer look and report my findings!
Looking forward to hearing from you!
