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SusanneHosek-4e's avatar
SusanneHosek-4e
Community Member
10 days ago

Drag and Drop - Touchscreen

Dear team,

We have created a drag-and-drop interaction using Storyline (see attachment). Learners view it on their own personal devices, so there are no specific device specifications. We have now received several complaints stating that the red dots cannot be moved on touchscreens. I was able to replicate this issue myself on a smartphone. How can we solve this problem?

Thank you very much!

  • I switched the images to png from svg and that seems to work. My guess is that the mobile device's browser may have issues with the SVG image.

  • I switched the images to png from svg and that seems to work. My guess is that the mobile device's browser may have issues with the SVG image.