edit the "invalid answer" look and feel

Hi, Jean-Christophe.

Thank you for sharing your thoughts on this! I added your comments and this discussion to the feature request. We'll be sure to come back and update you when we have news to share.  

I am also frustrated at the limited options for customising the invalid answer.  While I can play around with the colours I cannot fix the OK button text which is not centred within the button border - as shown in the attached.  While its a small matter my client is asking for it to be centred!  Is this possible?

Hi, Kay.

Thank you for reaching out!

Do you have a sample .story with the customized classic player that you can share so we help you troubleshoot?

You can attach it to this discussion, or submit it privately through a support case. 

I'd love to be able to edit the Invalid Answer slide as easily as the Good and Wrong Answer slides...

Right now, I still cannot properly use Storyline's own questions because the "Invalid Answer" cannot be edited. I can edit every other prompt, such as Good Answer, Bad Answer, Thank you and such, but not the Invalid Answer. I have to use my own triggers and variables to block Storyline's own layers.

Is it planned at some some point? That is a tool that should have been added by now, right?

For record, there are slides for Correct Answer, Incorrect Answer, Retry, Review and Thanks. 

Hi Jean-Christophe Goyette,

Being able to edit the Invalid Answer layer is something that can be very useful! A request has been submitted for this feature. When there's an update on this request we will update this conversation. 

Thanks for reaching out!

Do we have any update?

Like I explained, right now I must customize all of my questions with my own variables and triggers so the Invalid Answer prompt doesn't show up. I'd like to also point out that this is likely a reader/software prompt, not a course one.

Imagine having a variable toggleing ON (True) if any radio button or check box is selected, and adding a trigger that either shows a custom Invalid Answer layer or to show a feedback. I'll let you imagine how it can get complicated for drag-n-drop slides, when Storyline cannot properly detect when a draggable object "isn't in Normal state" anymore, so I have to use the Drop Correct and Incorrect states as blanks, only to change them to custom Correct and Incorrect states upon validating.

I'd love to use SL's own Validate trigger, which would save plenty of time, but I cannot use it due to not being able to edit the Invalid Answer prompt in the same fashion as the Correct and Incorrect feedbacks.

Hi, I know it's an old thread but editing the "Invalid Feedback" is still not available in 2023.

Consider using this workaround instead: 
1. Create a layer and name it "Invalid Feedback". Make your own design. 
2. Create a trigger for the "Submit" button - "Show Layer "Invalid Feedback" on a click". 
3. In the "Invalid Feedback" add a trigger "Submit interaction when the timeline starts IF Answer 1 or Answer 2 or Answer etc. is selected (these are the names of the options for your question). 

This way you can still create quizzes using a freeform but have a customised "Invalid Feedback" window. 

I hope it helps :) 

Wow! This feature has still not been implemented, even though this request was posted 11 years ago and is obviously sought by many users? Thanks for your ongoing support, Articulate!  

Thanks for the workaround in the meantime, @Jacek. What a nuisance that we have to implement these kinds of tedious workarounds for something that should be built into the software. Especially now that Articulate has stopped supporting Storyline 3 and is only working on Storyline 360, their developers should have more time available now to finally address longstanding issues like this one, which have never been resolved.  

If I may add, it renders some question types downright unusable, because I cannot use that question's own variables to display alternate layers, including invalid answers.

What Jacek proposed... is exactly what I must do for every question.

For drag-n-drops, I need to make the Drop Correct and Drop Incorrect states "the same as Normal", and when submitting, those change to new states accordingly. If I checked "change states until submitted", I get the invalid answer prompt.

For text forms (short answers or open questions), I need to a variable that check if the text entry field variable is empty.

For questions using drop-down menus, I just can't use it, because Storyline doesn't offer variables for each menu if these are left unattended.

I'm just baffled that there still isn't a new feedback layer that overwrites the Invalid Answer one. Please note that an Invalid Answer feedback would also be useful for gatekeepers, like how a user must click and reveal everything on a slide before moving on.

Any news about it yet?

I would love to know why the Invalid Answer feedback is a player prompt and not a slide prompt.