Forum Discussion
Email Link messing with button triggers
Hello,
I have a course where I have a section of text in a scroll box. Within that text, there is a link that will allow the learner to send an email. At the bottom of the scroll box, there is a button showing completion of the text. When the button is clicked, layer appears.
This works fine when someone scrolls to the bottom and clicks the continue button - the layer shows as expected. However, if they click the link that launches an email (which does work) the continue button no longer opens the layer, but instead moves the scroll bar back to the top of the scroll box.
Any ideas on why this is happening or how to resolve? I, unfortunately cannot share the file due to privacy requirements.
- NedimCommunity Member
I can't seem to replicate the issue. Please check my demo below—am I missing something? You could isolate the slide and replace proprietary data with dummy text so you can upload it for someone to troubleshoot.
Tip: Create a trigger that first 'Open URL/file' when the user clicks 'Send Email,' then replace the 'Open URL/file' action with the 'Send email to' action within the same trigger.