Forum Discussion

DonnaChrisostom's avatar
DonnaChrisostom
Community Member
6 years ago

Embed a PDF into a Rise course

Hi

I am trying to embed PDFs into a Rise course.

Please advise; how do I do this?

Thanks 

Donna

rise 360
  • JanelleBotha's avatar
    JanelleBotha
    Community Member
    2 years ago

    Hi, Ive been using the option Victoria Blacik suggested for almost 2 years now, all of a sudden it keeps wanting to download it instead of displaying it, but it works when I use a different url. Any advice?

    • GrenForonda's avatar
      GrenForonda
      Staff
      2 years ago

      Hi Janelle!

      It looks like you are using the URL of a PDF file you uploaded in an Attachment block in an iFrame code in your Embed block.

      We've noticed a behavior change when clicking an Attachment block, where the PDF file gets downloaded instead of being opened in a new browser tab. This seems related to the issue you reported where embedding the Attachment block (using iFrame) also downloads the PDF file.

      We've shared this with our team, and we'll keep this thread posted on any updates that can help!

      In the meantime, here are some of the workarounds that you can try:

      1. Use the direct URL of the Attachment block when embedding the PDF file (don't use an iFrame code).
      2. Upload the PDF file to another web server, and use the URL in the iFrame code in the Embed block.
      3. Publish the Rise 360 course with the Attachment block to Review 360. In the published Review 360 course, get the URL of the Attachment block (right-click, Copy link address), then use this URL in the iFrame code in an Embed block in Rise.

      Please let me know if you have additional questions or clarifications!

  • GrenForonda's avatar
    GrenForonda
    Staff
    2 years ago

    So happy to hear that, Janelle! You're most welcome! Just reach out again should you need anything else in Rise!

    • StefaniadaVoich's avatar
      StefaniadaVoich
      Community Member
      2 years ago

      Thanks for the workaround, Gren. It is a little convoluted though. I've been having the same issues recently. Any reasons why the recent misbehaviour? Is this issue addressed as a priority? Stef

      • Chris-Santos's avatar
        Chris-Santos
        Staff
        2 years ago

        Hi Stefaniado,

        We are investigating this recent change in behavior for PDFs in an Attachment block.  We don't have an update yet, but we will update this thread once we find out more.

  • AlyssaGomez's avatar
    AlyssaGomez
    Staff
    2 years ago

    Good news, everyone! We fixed the issue where embedding the Attachment block an using iFrame would download the PDF file.

    Please have a look at your embedded PDF file, and let us know if you have any further trouble with this! 

Related Content