Forum Discussion

JasonBerkowitz-'s avatar
JasonBerkowitz-
Community Member
2 years ago

Embedded links aren't working through 'shared' url viewing after transferring course ownership

Hi,

I've transferred ownership of the course. The new owner clicked on 'share' and opened the new (rise...) url to experience the course. When they test out an embedded link in the course thats takes them to a url, it no longer works - however, the same embedded link still works if they view the course through 'preview.' 

 

Is this a settings issue? Do links not transfer with the course?

 

Any help is appreciated,

- Jason

 

 

  • Hi Jason,

    Thanks for reaching out!

    I see that you’ve submitted a case with our Support Engineers. That was a great call! You'll hear from our team soon via email, and we’ll continue the conversation there.