Forum Discussion

LaylaAhlers's avatar
LaylaAhlers
Community Member
4 years ago

Embedded url from You Tube not working

When I import the embedded link from You Tube of the video I want to show in my training, it just shows a black screen when I preview it. 

I am very new to using Articulate, so I could very well be doing something wrong. 

Thanks in advance for any help!

  • Hello Layla!

    Great question! I'm happy to help. The YouTube video will appear blank in Storyline 360, but it should play as expected after publishing. Have you published the course to Web or Review 360 to see if the behavior is the same?

    If it's still showing up with a black screen after publishing, I'm happy to take a look at your .story file to see what might be getting in the way. You can attach the .story file to this public discussion or upload it to me privately in a support case.