Forum Discussion
EvelynChan-35a1
3 years agoCommunity Member
Encounter a list of issues with Articulate Storyline recently
I am a Mac user, using Parallel Desktop 15 and Windows 10 ENT.
After recently update on Articulate Storyline, I encountered lots of problem.
1. Cannot import PowerPoint files (already update the...
JoseTansengco
3 years agoStaff
Hello Evelyn,
Sorry to hear that you encountered issues after updating your Storyline 360 installation.
If the issue only started happening after updating Storyline 360 to the latest version, there are a few things you can try to troubleshoot the behavior:
- Do a repair of Storyline 360
- Downgrade your installation to a previous version
- Make sure that your Parallels is properly configured to run Articulate 360 software
If none of the above help, reach out to our support team by opening a case here so we can take a closer look at the behavior.
Let us know how it goes!