Forum Discussion
end-user gets stuck, corrupt suspend data
This happens often enough I'd like to know if others have encountered it and what a better solution is.
This is a random occurrence for the occasional user, for an occasional course. For almost al...
Hello Jonas,
If you're encountering LMS related issues, here are a few troubleshooting steps that you can try:
- Test your course in SCORM Cloud. You can create a free account here, and this video shows how to use SCORM Cloud with your Articulate content.
- Enable the LMS debug logs for your course. By default, LMS debug mode is disabled in Storyline content, but here's how to enable it for troubleshooting.
For additional assistance, you can reach out to our support team through a support case, and someone from the team will be in touch shortly.