Forum Discussion
Suspend Continue Close Buttons at Top of Module in LMS
I am developing modules in RISE using SCORM 2004, 4th edition. However, when I upload the zip file into the LMS and launch, I now have 3 buttons at the top that were not there when I used SCORM 1.2. Top right corner now has Suspend Continue and Close. Can someone tell me why this is happening and how can I get rid of them?
Hi everyone,
I'm happy to let you know we released a new update for Rise 360. This update delivers the needed modifications discussed in this post:
- Learners encountered duplicate interface buttons in some external LMS providers when taking training exported as SCORM 2004
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.
Let me know if you have any questions about this update!
13 Replies
Hi there! Since Rise 360 courses don't include those buttons in the output, I think they're specific to your LMS. They might appear when your LMS sees that the SCORM standard is 2004, 4th edition.
What LMS are you using? Does their support have anything to offer? Feel free to share any updates here!
Any update on this anyone? I am facing same issue...
Hi Manpreet! Sorry to hear you are facing the same issue! Rise output does not have Suspend, Continue, and Close buttons. It looks like those are specific to your LMS. Best to contact them for LMS-specific issues.
and it only comes with SCORM2004...
We are transition to Success Factors Learning LMS and I experienced the same issue when publishing as SCORM 2004 4th edition. Here’s a KBA that talks about how to remove the navigation buttons from the frameset/wrapper
https://userapps.support.sap.com/sap/support/knowledge/en/2188058
I hope this helps someone out... When publishing from Rise, I found that a line of code is not included in the imsmanifest file that is included in the published file from Storyline. If you add the lines of code described in the KBA above to "hide" the buttons, you also need to include this line (for Rise only):
Place immediately BELOW the line xmlns:imsss="http...
xmlns:adlnav="http://www.adlnet.org/xsd/adlnav_v1p3"
Turns out this line of code defines the extra lines added, and when it isn't included, SuccessFactors doesn't understand them.
I added the extra line xmlns:adlnav="http://www.adlnet.org/xsd/adlnav_v1p3" in addition to the coding that SAP mentions in their KBA but I still get a failed error when I upload it to Success Factor LMS.
Hi Carla,
I had to also add a line to in the schema locations list in addition to the XMLNS above for http://www.adlnet.org/xsd/adlnav_v1p3 adlnav_v1p3.xsd
Example:
xsi:schemaLocation="http://www.imsglobal.org/xsd/imscp_v1p1 imscp_v1p1.xsd
http://www.adlnet.org/xsd/adlcp_v1p3 adlcp_v1p3.xsd
http://www.adlnet.org/xsd/adlseq_v1p3 adlseq_v1p3.xsd
http://www.adlnet.org/xsd/adlnav_v1p3 adlnav_v1p3.xsd
http://www.imsglobal.org/xsd/imsss imsss_v1p0.xsd">
Hi everyone,
I'm happy to let you know we released a new update for Rise 360. This update delivers the needed modifications discussed in this post:
- Learners encountered duplicate interface buttons in some external LMS providers when taking training exported as SCORM 2004
There's nothing to install for web apps. New features and fixes are immediately available, though you might need to publish your Rise 360 course again.
Let me know if you have any questions about this update!
Hi Eric,
Will this change be made in Storyline as well? I did see the new lines of code in the imsmanifest after your post, but they seem to have disappeared with the latest update (August 19/20). Thank you for your help!Hi BrianCarrell-b4!
Thank you for bringing this to our attention!
I'm not seeing any reports around Storyline's imsmanifest files, when publishing to SCORM. Do you mind elaborating on the specific behavior you're experiencing? Also, on 08/26/25 we shipped another Storyline update, version 3.103.35301.0. Can you confirm if the issue you reported is still present when publishing from the current version?
Looking forward to hearing from you!
