Forum Discussion
I have the same problem and reinstalling didn't fix it. After reinstalling, I created a new Folders interaction and added two lines of text. None of the options in the paragraph dialog box work. I can select anything I want in the dialog, but when I click OK, nothing changes. When I reopen the dialog, all the changes I made are gone. I tried placing my cursor in the middle of the line, selecting the entire line, selecting multiple lines, placing my cursor at the beginning of the line, and placing my cursor at the end of the line. No difference.
Since this is a brand new file created immediately after a reinstall, I don't think it's a file problem. The Paragraph dialog doesn't work in any of my interaction files, old or new, of any type. But I attached the sample .intr as you requested of the original poster.
- LaurenConnelly4 years agoStaff
Hello InfoPros 1!
I am happy to help! It sounds like you can't edit the text in your Engage interaction. I've opened your file in Engage 360 and was able to make changes to the text. Here's a 30-second look at my test.
If you've imported an Engage 360 interaction in Presenter 360 or Storyline 360, then you can only make changes to interaction in Engage 360.
Please let me know if you need additional help!
- AnnSlaunwhite4 years agoCommunity Member
Hi there,
Those text edit functions work fine. You need to go into the paragraph edit section (see image).
[cid:image001.png@01D77266.613DF500]
If you go into that section and change the spacing, nothing happens.
Regards,
Ann
[cid:image001.png@01D697D0.9DE99110]
Ann Slaunwhite, LIT
Library Technician
Hugh Bell Service Centre, Nova Scotia Hospital
298 Pleasant Street, Rm 200
Dartmouth, NS B2Y 3S1
* ann.slaunwhite@nshealth.ca
* library.nshealth.ca- LaurenConnelly4 years agoStaff
Hello Ann!
Thanks for sharing! It looks like the images didn't attach to your reply. Would you mind posting them in this discussion rather than replying via email?
- Articulate1Info4 years agoCommunity Member
As Ann has explained very well above, we are talking about the dialog box options not working, not the options available from the ribbon.
- LaurenConnelly4 years agoStaff
Thanks for the clarification, InfoPros1! I see my teammate, Leslie, was able to work with Ann to understand the issue. This bug has been logged with our team, and we've linked this discussion. We'll return to this discussion with an update if a fix is released.