Forum Discussion

lorraineS's avatar
lorraineS
Community Member
1 month ago

English state overwritten with changes in other language, quiz questions, storyline 360

We've come across a weird bug. Storyline 360 (version from 6/9 - we can't upgrade due to the closed caption issues in 6/16 and 6/23) File is in 10 different languages with English as the source l...
localization
storyline 360
SudeepaGanguly's avatar
SudeepaGanguly
Community Member
26 days ago

i am facing the same problem, specially the states of the buttons are translating to localized languages. also the markers showing same behaviour. this is happening after the latest updates

lorraineS's avatar
lorraineS
Community Member
9 days ago

I hope you have also reported this as a bug to Articulate. We need to get these things fixed!

 

  • EricSantos's avatar
    EricSantos
    Staff
    7 days ago

    Hi lorraineS, 

    Thanks for continuing to raise awareness of this issue.

    I noticed you're already working with Christian in your support case, and he recently shared an update after narrowing down some conditions where he could reproduce similar localization behavior. If you haven't seen his latest email yet, it may be worth checking your spam or junk folder just in case.

    When you have a chance, could you let him know whether you're able to reproduce the same results with the sample Storyline file he shared? That comparison will help us continue narrowing down the conditions behind this behavior.

    We know how disruptive this has been to your localization workflow, and we're committed to working through it with you. We'll continue the investigation in your support case and share any new findings as soon as we have them.