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SamHill's avatar
SamHill
Super Hero
10 days ago

Erratic focus order behaviour in Rise course

Hi @ Articulate, can you tell me if a focus order issue has been reported or fixed lately in Rise 360.

I'm currently accessibility testing some content for a client and have a found there is a serious issue with the management of the keyboard/screen reader focus when new content panels are revealed.

When on a page, if a new content panel is reveal (for example, selecting a continue button), the keyboard/reading focus is returned to the top of the page. This means when using a screen reader, I keep being sent to the top of the page, and then have to use headings to return to where I should be in the page. The same for keyboard, once I select a button that reveals new content, my keyboard focus is back on the title of the page, meaning I need to tab through any content I have previously tabbed through.

The content was published on 17/09/2025, and so I am hoping this issue has been an gone and a re-publish will resolve it?

2 Replies

  • Hi SamHill

    I appreciate you reaching out! I see that you've opened a support case for this erratic focus order behavior you are experiencing, and my colleague Carlo is currently investigating it with you. We'll continue the conversation in your case, so everything is in one spot! 

    • SamHill's avatar
      SamHill
      Super Hero

      That was a different one. I didn't report this one I don't think, but it is all good anyway. A republish of the content has fixed the issue, and so all is good.