Forum Discussion

PetraVaneckova's avatar
PetraVaneckova
Community Member
4 years ago

Error 403 Access Denied

Hello, I'm having an issue with SCORM created in Articulate Storyline with the video inside. All the others work but this one no. There is no special character in the naming of the video and it is...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
4 years ago

Hello Petra, and welcome to E-Learning Heroes. 😊

Thank you for sharing what you are experiencing and for reaching out to our support team. I can see that Ronaziel has already responded to you directly.

  • JasonBarr's avatar
    JasonBarr
    Community Member
    9 months ago

    Hi Leslie,  I am getting  this same error.  Was there a solution to this problem?

    • LaurenDuvall's avatar
      LaurenDuvall
      Staff
      9 months ago

      Hello Jason!

      The issue was isolated to their LMS, so we recommend reaching out to your LMS administrator to share the error message that you're seeing. 

      You can also test your course in SCORM cloud to see if the issue occurs in another LMS environment.

Related Content