Forum Discussion
CalamityJaneMas
6 years agoCommunity Member
ERROR: Being used by another process
My files every now and they pop up with the error:
"the file XXXX' is being used by another process or you do not have the proper security permissions to access this resource"
Our IT Dept spent ...
HloseCLAIR
5 years agoCommunity Member
Hi,
I've also have the same issue each time I want to open a SL file ""the file XXXX' is being used by another process or you do not have the proper security permissions to access this resource"
I try again and again and around the sixth time it will open. My files are not stored on my C but on our network.
Could you help me please.
many thanks
Héloïse
- KatieRiggio5 years agoStaff
Hello Héloïse!
I've seen this message appear when working from a network drive due to latency. Let's try Lauren's advice first: Move the file to a local drive and then try to open the Storyline file from there.
➥ Note: You can place a copy of the project on your network drive for backup purposes, but avoid reopening the file until you've moved it back to your local hard drive.