Forum Discussion
CalamityJaneMas
6 years agoCommunity Member
ERROR: Being used by another process
My files every now and they pop up with the error:
"the file XXXX' is being used by another process or you do not have the proper security permissions to access this resource"
Our IT Dept spent ...
HloseCLAIR
Community Member
Hi,
I've also have the same issue each time I want to open a SL file ""the file XXXX' is being used by another process or you do not have the proper security permissions to access this resource"
I try again and again and around the sixth time it will open. My files are not stored on my C but on our network.
Could you help me please.
many thanks
Héloïse
KatieRiggio
5 years agoStaff
Hello Héloïse!
I've seen this message appear when working from a network drive due to latency. Let's try Lauren's advice first: Move the file to a local drive and then try to open the Storyline file from there.
➥ Note: You can place a copy of the project on your network drive for backup purposes, but avoid reopening the file until you've moved it back to your local hard drive.