Forum Discussion
Error displayed: Cannot access the Question banks
HI, an error (as in the attached screenshot) is displayed when trying to access any of the questions banks in RISE 360.
I could access it just an hour ago but now I cant access it. Am urgently required to complete some files. Please help.
3 Replies
Hi Rekha!
Sorry to hear you've run into this setback!
I'm happy to share we just released a new update for Rise 360! This update fixes the issue where a 'something went wrong' message appears when working with Question Banks. There's nothing to install for web apps. New features and fixes are immediately available!
Please let me know if you have any questions about this update or the issue you reported!
Any reason I am getting this message and cannot add my questions from the question bank. Any advice of what to do to fix this would be helpful I need to complete and publish my lesson today.
Thanks
I had the same issue. I didn't have any test banks in my private folder. Once I moved a test bank to my private folder, I could draw questions from test banks. Hope this helps.
