Forum Discussion
Error During Publish
During the publishing to a Web output I get a an error saying "We're sorry, something went wrong with Articulate Storyline and it might close." then I have the option to send feedback, and it returns to the program without closing. But the published files are incomplete. What's wrong?
- MariaCSStaff
Hi, Javier.
Thank you for reaching out!
- HonzaSloilCommunity Member
Hello Maria, I have the same issue. I reinstalled Storyline according to your instructions, but the problem is not solved. I get the same error message. Can you help me further, please?
The suggested reinstallation of Storyline does not help, I get the same error message. Can you help me further, please? Thank you for every suggest! Jiri Hi Jiri!
Thank you for reaching out and sharing that you're experiencing a similar issue and the troubleshooting that you've already done.
I'm curious if the issue happens in any course you are working on or just this particular one?
- If you cannot re-create the issue in a new course, I recommend importing the file into a new one and proceeding.
If you'd prefer to work with our support team, you can reach them directly.
If a repair doesn't solve the issue, I'd like to connect you with one of our support engineers. You can open a case here.