Forum Discussion
Error embedding PDFs in Rise
Hi Hazel. I have also been able to embed it just fine using those steps. I understand those instructions just fine. Similar to the other people posting in this thread, it typically shows up just fine at that stage. Upon later visits, it sometimes disappears (just shows and empty white block) intermittently. And the intermittent behavior is consistent (consistently intermittent, ha!) across edit, preview, published for web, published for LMS and hosted in Canvas. Sometimes it works, other times it's just a white screen. You may or may not be able to replicate the behavior at any given time.
Hi Hanna, thanks for the clarification. I am sorry the issue is happening when you edit or preview the course and when the course is published for web or LMS. We would love to dig deeper into this. Feel free to open a case here. Our support engineers are ready to help.