Forum Discussion
Error importing audio files
Hi,
I wonder if you can help me. I'm trying to import audio files into my Storyline project. I'm able to select the file, but when it tries to load I get the following error message:
An error ...
Hi Nick!
You may encounter the following error message when importing audio into Articulate content:
“Unsupported audio file or bitrate.”
Or, you may successfully import audio but hear noise or feedback in your published output.
Although Articulate Storyline and Articulate Studio '13 support a wide range of audio file formats (AAC, AIF, AIFF, M4A, MP3, OGG, WAV, WMA), not all codecs and bitrates are supported. If you encounter either of the issues described above, we recommend converting your audio files to 16 bit 44 KHZ PCM WAV for best results.
- Here’s a video tutorial on how to configure Soundbooth and Audacity to convert to 16 bit 44 KHZ PCM WAV.
- And here’s a video tutorial on how to convert audio files to 16 bit 44 KHZ PCM WAV in iTunes.