Forum Discussion
Error importing audio files
Hi,
I wonder if you can help me. I'm trying to import audio files into my Storyline project. I'm able to select the file, but when it tries to load I get the following error message:
An error ...
Hi Lauren,
I have solved the problem of importing mp3 audio files into Storyline 360 by deleting the additional files that I was given with the mp3 files... these additional files were copies of the mp3 files but prefixed with <Period><Underscore> and when I deleted them from the Projects folder the mp3 files inserted as expected. I had tried all the other fixes offered here over the years and nothing was working.
Thank you for your message.
I am unsure whether it was because the files were provided to me through MS Teams? But I imagine this could happen even from a flash drive...
I have attached a screen shot of the files provided to me.
