Forum Discussion
Error importing audio files
Hi,
I wonder if you can help me. I'm trying to import audio files into my Storyline project. I'm able to select the file, but when it tries to load I get the following error message:
An error ...
Hi Helen,
There were a few things I had to do to get the mp3 files to import:
* Ensure that only mp3 files were copied from source - not additional files with prefixes added as I said above (<Period><Underscore>) - my voice over artist isn't sure why the files ended up existing but deleting them contributed to solution
* Project and Mp3 files had to be in C:\Users\<user>\Documents\My Articulate Projects
* Filenames had to be short (I used no more than 15 characters)
Hope this solves it for you.
Janine (Nina) Gee
Putting it in the My Articulate folder worked! Thank you!
