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WilmaHartung's avatar
WilmaHartung
Community Member
3 years ago

Error in audio files after importing

Hi,

I have an issue about audio files. audio files are not exactly the same after importing it from the original powerpoint (after extracting audio files).

1- The number of audio files are not matching with the number of slides

2- The imported audio itself (when I listen) is different than the audio in the original powerpoint.

 

Could you please help me to understand the problem and how to solve?

 

Thank you.

  • Hello Wilma!

    We are happy to help figure out why the audio isn't the same when importing the files into your project!

    It would be helpful for us to test your project! Can you share the Articulate Package with us privately in a support case?

  • WilmaHartung's avatar
    WilmaHartung
    Community Member

    Hello Lauren,

    Thank you, I have submitted the case with your 03114865 number.