Forum Discussion
Error in Drag and drop
When learner gets it wrong for the 1st time and reattempts subsequently the drag and drop files seems to disappear. What am I doing wrong?
5 Replies
Have you considered submitting a case? At first glance, I could not detect anything that was done improperly.
Hello Yogesh,
Happy to help!
I tested your file on my end and I was also unable to observe any disappearing pieces similar to Ron's assessment.
Would you be willing to make a Peek 360 recording of the behavior you're experiencing so we can get a better idea of what's happening? It would also help if you could publish your course to Review 360 and test it there. If you are able to replicate the behavior in Review 360, please share the link with us here as well as the browser and browser version that you're using to test the course. If we could somehow get our testing parameters to be as close to your as possible, this might help us replicate the behavior properly.
Time: 0:37s (1x3), 0:50s (3x3), 1:22s (2x4), 1:31-1:37s (3x3) (2x3) (2x2)
I have mentioned the time intervals along with the missing jumble pieces position.
I have also attached the review link below, and the same problem continues.
Review
Microsoft Edge for Business: Version 116.0.1938.54 (Official build) (64-bit)
same happens with Firefox
https://360.articulate.com/review/content/f785bfcd-77da-467a-9ac2-cb69e1507c16/review
-> 1.43
it happens for me while testing multiple times
- on review 360
- on publish to web
- but never in the first try (???)
this is a storyline player bug
you should open a support case (send them a link to this forum thread)
