Forum Discussion
Error Message when Loading Complete RISE PAckage into LMS
Any ideas what's causing this? we are losing our minds over here and have never had this issue before. We have a two clients that have been trying to get these loaded for days and need a solution....
Hi Kelly,
I understand how complicating this issue can be and especially trying to troubleshoot on your own can be exhausting!! With that being said I found a couple of threads that seemed to have a very similar issue/issues from about a year ago that seem very similar to the issue you had that I will add below.
https://community.articulate.com/discussions/rise-360/rise-not-playing-in-the-lms
https://community.articulate.com/discussions/rise-360/rise-package-completion-errors
I really hope this helps to solve your issue as it is very similar and that you have a fantastic day :)