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SteveJones's avatar
SteveJones
Community Member
7 years ago

Error uploading Rise course to SABA

Hi - I have a client that uses SABA cloud, and they can't upload one of my courses. They get an error stating "Invalid content. Invalid manifest XML. Forward slash, Ampersand, left angle bracket or  space in beginning or end in the identifier is not permitted." I looked in manifest XML, and don't see any of those characters. They do report that they've been able to upload a Rise course before.

Any ideas on how to resolve? I tried republishing, and that didn't work.

Thanks, Steve.

rise 360

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  • NancyMolyneaux-'s avatar
    NancyMolyneaux-
    Community Member
    3 years ago

    Hi all,

    Having a similar issue with a SCORM 1.2 published Storyline file, looks like the Identifier starts with a "_" but not sure how to fix this, or even if it's the problem

    Don't know if anybody has any insight?

    • StevenBenassi's avatar
      StevenBenassi
      Staff
      3 years ago

      Hi Nancy!

      Thanks for reaching out! I see you've already opened a support case and connected with my colleague Mick. You're in great hands working one on one with him!

      It looks like Mick replied to your e-mail with some feedback and troubleshooting steps to try. I'd suggest giving those a shot to see if that improves behavior.

      We'll continue this conversation over in your support case!