Forum Discussion
LisaMorgan
5 years agoCommunity Member
Error when exporting Rise course
Hi there, is anyone else having problems exporting a Rise course to html (i.e., Export type: Web)? I've been trying this morning, and I keep getting the message "Something went wrong, there was an e...
LisaMorgan
5 years agoCommunity Member
Hi Alyssa,
After I posted this, I saw another post where the person was having trouble, and it had to do with an ampersand in a file name. I had used a percent sign in a menu title and in the file name of a file attachment in the course, and when I changed those to the written word "percent" instead, the course exported.
I don't know if that was coincidence or what, but everything seems to be working now. Do you think the % sign could have been the problem?
BTW, before I had posted the cry for help, I had tried the export in 3 different supported browsers and had closed & reopened the course & the browsers.
Thanks for your quick response! It was a bit critical that I get the the course exported today.