Forum Discussion
LisaMorgan
5 years agoCommunity Member
Error when exporting Rise course
Hi there, is anyone else having problems exporting a Rise course to html (i.e., Export type: Web)? I've been trying this morning, and I keep getting the message "Something went wrong, there was an e...
SarahPaisley
Community Member
I am receiving this error for all courses in rise however not from storyline.
hazelB
3 years agoStaff
Hi Sarah, so sorry to hear that you are getting the same error for all your Rise courses. Did you check if any of the files in your courses have a % symbol?
If the course files don't have a % symbol and you're encountering this issue, please open a case with us so that one of our technical support engineers can work with you.