Forum Discussion
LaurenConnelly
11 months agoStaff
Hello Carol!
Thank you for sharing a screenshot of the error! Sometimes that error appears if either the .story file or excel file isn't saved to your local hard drive (typically your C: drive).
If both files are saved to your local hard drive, then it would be helpful if we could test this out on our end. Do you mind sharing both the .story file and excel file with us? You can share it in this discussion or privately in a support case!