Forum Discussion
Error when opening Storyline 360 file
When trying to open a file from server it does not open with an error stating "This project is invalid or corrupt and cannot be opened. It may have been created in an earlier version of Storyline". ...
Hi Kayla!
I'm so sorry this has been a constant battle! I've opened a case on your behalf so that we can investigate why your files are consistently corrupted. I've emailed you and escalated your case to our Support Engineers. I encourage you to continue the conversation in the support case so that we can troubleshoot until we find a solution. For reference, your case number is 02053470.
Hi Lauren
Please can you raise it as a larger issue as just looking and the comments above this is happening to more than one person. We are a team of three developers using Articulate 360 and we are all experiencing this issue with our files irrespective of whether they are on a shared drive or our local c drive.
Thanks
Leanne