Error when publishing

Hello Wayne,

I see you and Christopher have been in touch, and I see he's going to have a screen sharing session with you shortly to review the error. You're in great hands! 😊

Wishing you safety, and please let us know how else we can help!

Yes Ill me meeting with him shortly.  Thanks!

How do I share a finished product with my students or colleagues i interact with it. I'm not sure about how to send this out to anyone to try it. What do they need on their computers to do play the activity?

Hi Andre,

Thanks for reaching out! Do you plan on tracking learner data, such as who is viewing your course and how did they score? If so, a learning management system may be worth looking into, which you can read about below:

• How to Choose the Best Free LMS for You

If you don't need to track data, then publishing your course to the web is the recommended option. Take a look at all the ways to publish your course here!

• Storyline 360: Publishing and Sharing Content

HI,

I am also facing the same publishing error and here in my file I have 16 videos and each video have 16 angles i have placed each angle in each layer total of 256 video files in the course.

I am unable to preview and publish, as today is my submission day of this course please help me 

I'm trying to publish using Articulate 360 and i'm getting an error

Hi Wayne,

I see that you were able to contact our support team as well and Philam has reached out to work with you directly.

Hi guys

I get this error everytime I publish to LMS. 
I have tried importing to another file - doesn't work
Tried starting from scratch - doesn't work
Send it to someone else - DOES work

Reinstalled SL, and restarted - doesn't work.

Any idea what this could be? It's seemingly not the file causing it as my colleague could publish

Could be anything... that's a pretty generic error message. What I would do (if you haven't already) - is:

1. Check the size of your course... it could be utterly huge and maybe crashing the app

2. If it's not huge... check the location of imported files like videos, if they reside on servers not local to your machine, the path to them maybe too long for SL to cope with.

3. Save a copy of the course on your local machine, including any resources you've added in to it. So for example, if you have added videos, make sure those videos are on your local machine and the path to them is pretty short. Something like... "YourCourse/Videos/video1.mpeg" instead of YourCourse/OnSomeServerSomewhereIntheUniverse/ThatThePathIsTooLong/ForStoylinetoCopeWith/AndHasABrainAneurysm.mpeg

Shouldn't have to do all of this tbh... but these are three of the main things I do if I get any kind of error... unless the error is specific, it's difficult to narrow it down.

Hope that helps

D

Thanks D

I have done all of those apart from saving to local drive - as it's a work PC I don't have access to the local drive. But then again - neither did my colleague and she was able to publish.

I'll have a chat with our tech and data team and see if they can get me access so I can trial that.

Thanks!