Forum Discussion
RachelWeiss-de5
11 days agoCommunity Member
Publishing Error Message
Every time I publish to the lms I am now getting this error message popup.
Even on my previous projects that didn't have an issue. Any way to remedy this?
Hi RachelWeiss-de5,
Thanks for reaching out and sharing the error message you are experiencing. Happy to help!
- If you import your current slides into a new .story file, do you experience the same behavior when publishing?
- I'm curious if removing the impacting videos and then re-inserting them will resolve this issue. Do you notice any change if you do this?
- You mentioned your previous project files do not have this issue when publishing to LMS. Did these courses include the same video files used in the affected project?
It seems that this error is isolated to this specific project file due to the videos included. Do you mind sharing the .story file with us in this discussion or privately in a support case so we can continue troubleshooting?
Looking forward to hearing from you!