Forum Discussion
MartinVinstrup
2 years agoCommunity Member
Error when uploading SCORM to LMS
Hi Support!
For the first time we have an issue with uploading SCORM file to LMS. Can you please identify what we need to fix to proceed?
java.lang.Exception: com.plateausystems.elms.u...
EricSantos
2 years agoStaff
Hi Martin,
Welcome to the E-Learning Heroes Community, and I'm sorry to hear you're hitting this snag!
Thanks for sharing the error message. To rule out an LMS issue, try uploading your published course at SCORM Cloud and compare the results with your LMS. SCORM Cloud is an industry-standard LMS testing engine.
If it works at SCORM Cloud, I recommend opening a support case with your LMS provider to troubleshoot the issue. If your course won't upload at SCORM Cloud either, connect with us in a case so we can determine what's happening. We're happy to help!