Forum Discussion
EmmaBerg
5 years agoCommunity Member
Error with large mp4 video upload in Storyline
Hi! I've been asked to make a storyline with a video that we are going to upload as a scorm to our LMS. The video is a 16 GB mp4 video, and when trying to upload it to Storyline I got an error no...
JoseTansengco
3 months agoStaff
Hi StavBar-Shay,
Does this issue happen to all videos you add to the course, or just when you add "part 1.mp4"? If the issue is video-specific, try re-encoding it using video encoding tools like Handbrake to see if doing so fixes the issue. If the issue persists, please open a case with our support team here so we can request a copy of your project file for testing. We'll delete it when we're done!
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