Forum Discussion
Error with video uploading
Hello.
When uploading mp4.-file into the Review 360 I get an error that the file I selected is not a supported file type.
The same issue is with mov. files. Now I cannot upload any video format ...
Hello Mikhail!
I'm happy to help! Have you tried renaming the file before uploading it to Review 360?
If you'd like, we'll take a look at your file to investigate what's happening. We'll delete it after troubleshooting. You can upload it privately here: Support Upload Link
When you upload the file, we'll receive a notification. After reviewing the file, we'll get back to you as quickly as possible.