Forum Discussion
Error with video uploading
Hello.
When uploading mp4.-file into the Review 360 I get an error that the file I selected is not a supported file type.
The same issue is with mov. files. Now I cannot upload any video format ...
Was there any other resolution suggestions to this? I have tried to publish a video via uploading in Review 360, as well as placing the video in Replay and trying to publish from there, but I receive an error message asking me to check my internet connection each time. I have rebooted, ensured I am connected to the internet, and I'm still receiving the message. I was able to upload the same video last week.
Disregard, but replying, in case anyone else runs into this issue. It seems mine is resolved by disconnecting from my VPN. I was able to upload last week without any issues, so I will be working my IT department to determine what has changed.