Forum Discussion
Errors publishing to video
I have a project that needs to be published as a video and as SCORM. The SCORM version is perfect. However, I am encountering errors on several slides on the video output. One slide in the video has missing audio and content and another has 2 different audio tracks playing simultaneously. Both are layered slides.
I have attached one of the faulty videos. Can you help me resolve the error? I'm using Articulate 360.
Hi, Janis and Alex!
I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.
One of the fixes included:
- Audio from the base layer wouldn't play in published video output when slide layers paused the timeline of the base layer or hid objects on the base layer.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hello Janis!
Sorry for the trouble! I see that you've also reached out to our Support Engineers, and my teammate, Ronaziel, is helping. You're in great hands. Ronaziel is still available in your support case via email in case you have additional questions!
Was this resolved? I'm having the same issue and have posted to the discussion board as well.
https://community.articulate.com/discussions/articulate-storyline/publish-to-video-layers-with-timeline-triggers-playing-simultaneously-as-base-layerNo, it was not resolved. We switched to Camtasia for all video needs.
Hi, Janis and Alex!
I have some great news to share. We just released another update for Storyline 360. In Build 3.80.30988.0, we've included important fixes and new features.
One of the fixes included:
- Audio from the base layer wouldn't play in published video output when slide layers paused the timeline of the base layer or hid objects on the base layer.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
