Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
912 Replies
Hi everyone,
I am working on a quiz/assessment for a client that is using Cornerstone. The use case for the quiz is as follows:
- Users have 1 attempt to take the quiz
- The time limit is set to 10 minutes
Using the insights from this group I have setup the quiz in Storyline as follows:
- Always resume (this enables us to ensure no one can redo the quiz once they have completed it as they are able to relaunch the eLearning)
- Added a 10 minute timer.
Two of the challenges we are facing during testing:
- If a user exits the quiz partway (answers 2 of 10 qs and then closes the quiz) - they can come back and resume the quiz and the timer picks up where it left off when previously exited.
- We are unable to see an 'Attempt limit' option - even with a SCORM 2004 file.
Does anybody have any insights on how we may be able to prevent users from continuing the quiz if they exit once and then relaunch? The goal would be for users to not be able to answer any more questions after 10 minutes of the timer kicking off.
We use Passed/Incomplete for standalone tests with "Always Resume." We add triggers to the Results slide to "Complete" the module (on both the Fail and Pass layers). We also disallow self-registrations in the LMS to prevent the learners from reregistering and relaunching the course another time from their completed transcript.
This all results in learners showing as "Incomplete" until they get to the Results slide. They can start and stop and pick up where they left off. As soon as they reach the Results slide we have added triggers to "Complete" the course both on the Pass and the Fail layers. If they try to reregister and relaunch they still end up on the Results slide. End result is only 1 test attempt allowed.
We looked at using the Test Engine, but when we need a standalone test we have found it to be easier and faster to import all of the questions from a TXT file which our SME sends us.
We've had no luck using the timer function in SL. This may be specific to our version of Cornerstone. We've found that the learner's connection to the LMS ends around 45 minutes more or less no matter what we choose. At this point the learner may still think they're taking the module but results never get reported to the LMS.
You can request that the timeout be extended (a backend setting) to a maximum of 3 hours.
Has anyone found advantages/disadvantages to publishing using xAPI instead of SCORM to Cornerstone?
I hope this thread is still being monitored. We have an issue with Articulate (both Storyline and Rise) in CSOD and SCORM Cloud.
When we publish a course without a quiz and use the parameters of report to LMS, SCORM 2004, and tracking 100% of all slides in project (basic testing content for this example), we would expect a score of 100% but both our LMS and SCORM Cloud do not return a score. That tells me there is something wrong with the publish I would think. Any thoughts?
You do not get a score when tracking by quiz.
Sent from my iPhone
Thank you Phil. We do get a completion and a score with a quiz but modules without a quiz we are getting a score of 0%. We do have CSOD is looking into it but they do not have an answer regarding why the certificate is not showing 100% when the completion is based on viewing 100% of the slides.
Sorry meant when tracking by slides viewed. You will get a status but no score sent.
Sent from my iPhone
Thank you, I figured that you meant that.
Hi Tina,
When you track completion using # of slides, you do not receive a score (such as 100%). One of my client's uses CSOD, and I have developed a workaround for courses that do not have a quiz. I create a 'quiz' of one question at the very end of the course that has the learner click a checkbox stating that they have reviewed the material in the course. I set that checkmark as the correct answer, and then send those results to the LMS. As long as the learner checks the box - the LMS will receive a score of 100%.
Thank you! That is what my recommendation has been up to this point. It works great. Unfortunately, not everyone agrees and we have been looking for a way to do it like one with a quiz without having a quiz. (o_O). We are now having the conversation as to whether we want a certificate for online mods or just have them run a transcript report.
I refuse to base completion on reaching a certain percentage of slide views. It is always more trouble than it is worth.
I've added a Javascript trigger to pass in the score when needed. Off the top of my head:
lmsAPI=parent;
lmsAPI.SetScore(100,100,0);
SetStatus("passed");
lmsAPI.SetPassed();I don't remember which of the two last lines are best. If you try it and these don't work, lmk and I'll get in and test/confirm/update.This is excellent, thank you for that. I will pass this on!
Is anyone now exporting from Storyline as xAPI (instead of SCORM) and then importing to Cornerstone? [1]
I tried this a few years ago, and I remember there was something not quite right about the sizing of the iFrame holding the course (I think it was showing scroll bars). Maybe that's been resolved since then.
If you are (or have even tried doing this), what are the advantages/disadvantages?
Hi Will! Yes, I've exported to the xAPI format and uploaded to CSOD. They have an xAPI Statement Viewer (must be turned on by CSOD) for you to view the results. However, we've found that the xAPI Statement Viewer has a lot of limitations - from a limit of the number of statements to export to not recognizing all of the verbs to duplicating the statements when you filter. We are looking into other solutions for xAPI data.
Mary, Thanks for your reply! That is too bad about the limitations. Do you know if Reporting 2.0 can pull in any of the xAPI data, e.g., can you still pull quiz question data like you can with SCORM 2004?
Unfortunately, Reporting 2.0 does not pull any of the xAPI data.
Starting within the last month, my courses are not showing "in progress" results (scores) in CSOD or the SCORM Cloud. They do show results (scores) when they are completed. The courses I uploaded the previous month worked fine. I believe I updated Storyline between those courses. I used the same template for all of these courses, the ones that work and the ones that don't.
Hello Yvonne,
Happy to help!
Good call on testing in SCORM Cloud. This confirms that the behavior you're experiencing isn't isolated to a single LMS which helps us out a lot! I'd like to ask a few questions to help clarify your experience:
- You mentioned that you are no longer seeing the "in progress" status for your course. What message has replaced this status in your LMS and in SCORM Cloud?
- Have you tried downgrading your Storyline 360 installation to a previous version to see if this restores the "in progress" status for the course? Try choosing a version that was released before last month for this.
- Did you test using other learning standards for your course? For example, if you were publishing using SCORM 1.2 or SCORM 2004 1st or 2nd edition, have you tried using 3rd or 4th edition for the course? Learning standards report completion statuses differently depending on the version used, so you might find it helpful to test other editions as well.
Looking forward to your response!
Thank you so much for getting back to me.
In answer to your first question, CSOD still reports it as "In progress," it just doesn't display the current score. The SCORM Cloud lists the Completion as incomplete (we do have it set to complete/incomplete), Success as unknown (which it typically does for our other courses), and Score as unknown (usually displays the score).
I tried downgrading our Storyline installation, and this did not make a difference. It still does not show the In Progress score. I tried this in the 7/7/2023 version and the 5/30/2023 version.
I always publish using SCORM 2004 4th ed. We have not had luck with the SCORM 1.2 or other editions of SCORM 2004, as they weren't providing everything we needed our courses to do reporting-wise.
Thanks.
Yvonne
