Forum Discussion

BradleyKing's avatar
BradleyKing
Community Member
6 years ago

Exit Button Closing Browser Windows

We have a very odd issue happening with certain users clicking the Exit button (close course) all of the browser windows close completely.  When the user returns they find out that they did not rece...
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LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
6 years ago

Hi Brad,

Thanks for reaching out and sharing what some of your learners are experiencing in the LMS.

  • Are you able to replicate the behavior with the same users? 
  • Have you taken a look in another environment, such as SCORM Cloud?

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.