Forum Discussion

RekhaMohanty-5c's avatar
RekhaMohanty-5c
Community Member
8 months ago

Exporting comments from Review not working

HI, Today, as I am exporting comments in the pdf format from Review, the exported pdf is blank. Am trying to urgently collate the comments for sharing with the business group. I have not encountered this issue before and it is odd. Please could you help urgently. Thanks

Review 360
  • LucianaPiazza's avatar
    LucianaPiazza
    Staff
    8 months ago

    Hi Rekha, 

    Thanks for reaching out! Sorry to hear you've run into this snag when exporting comments from Review 360. I was unable to replicate this behavior on my end. 

    • When exporting comments, what format are you selecting for Comment Order (By Slide or By Recent)? 
    • If you were to try exporting the comments with CSV format, are able to see the comments display? 
    • What browser are you currently using? Does this behavior happen in a different browser?

    Feel free to share the exported PDF as well to this thread or privately in a support case so we can take a closer look at that as well!  

    Looking forward to hearing from you!

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