Forum Discussion
Extremely slow video uploads
For the last two days (April 23 & 24, 2020) I have been trying to upload a video approx 500Mb. I thought it might be a transient issue yesterday so I’m trying again today. The best I’ve been abl...
Hi Buck. I'm sorry you were having a frustrating experience uploading your video. I have a couple ideas for you:
- First, make sure your video is stored on your local C: drive and that you're uploading the file from there.
- Next, open Rise 360 in a private browsing session. If you're using Chrome, you can open a Chrome incognito window. This will rule out any interference from browser plugins or extensions, or from items cached in your browser history.
Let us know if that doesn't help!