Forum Discussion

BuckBard-5088b9's avatar
BuckBard-5088b9
Community Member
6 years ago

Extremely slow video uploads

  For the last two days (April 23 & 24, 2020) I have been trying to upload a video approx 500Mb. I thought it might be a transient issue yesterday so I’m trying again today. The best I’ve been abl...
rise 360
DavidStadig's avatar
DavidStadig
Community Member
5 years ago

I am waking up this extremely old thread, but we have the same issue. We normally use Vimeo embeds because it simplifies subtitle management and adds a central control and update abilities. But we need to use inline video for China (no vimeo service there) and it is extremely slow...

Used the tips supplied in this thread, but to no avail. It still takes a day to upload 4-5 videos and the upload sometimes fails. Is there a potential fix for this?

  • hazelB's avatar
    hazelB
    Staff
    5 years ago
    Hi David! I'd like to get our support engineers to take a look at your course. Would it be okay for you to share a copy of your video and course with us?
     
    You can open up a case with us privately here and we'll help get you sorted out!