Forum Discussion
JonathanFarry
2 years agoCommunity Member
Failed to import powerpoint
I've tried few different powerpoint even a blank ppt, it only gives error but no log file for error details, followed all instruction from here is not helping.
https://www.articulate.com/support/a...
JoseTansengco
2 years agoStaff
Hi Jonathan,
Sorry to hear that you ran into this issue, and thanks for letting us know what troubleshooting steps you've already tried.
I went ahead and opened a support case on your behalf so we can have our support engineers investigate the behavior. You're in good hands, and someone from our team will be reaching out shortly via email!