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JulianRegan's avatar
JulianRegan
Community Member
4 years ago

"Failed to save, Interactive file is missing or invalid"

My issue is similar to the one in this thread, but there was no clear resolution to that. I am working on a number of storyline projects downloaded from a third-party website. I've been making small edits in Storyline, publishing for LMS, and then uploading them as zipped files to Go1, which is the platform we use to make SCORM content play in Teams. 

This worked fine for my first 5 or 6 projects, but since then, I have not been able to successfully upload any zip files. When I try, I get the error message "Failed to save, Interactive file is missing or invalid". When I try the same thing on SCORM Cloud, it says "Course import failed: zip file contained no courses".

When I compare the problem zip files with the ones that worked, I can see they have far fewer files contained in them. But my workflow has been exactly the same for all of them, so why would they be different?

I've attached two storyline files here, one called Success, which I managed to upload to Go1, and one called Fail, which did not work. I'd be grateful if anyone could have a look for me and point me in the right direction.

Thanks

 

storyline 360
  • MCostaStienstra's avatar
    MCostaStienstra
    Staff
    4 years ago

    Hi, Julian. 

    Thank you for reaching out and for sharing your .story files!

    I was able to successfully publish and upload the "Fail" project to SCORM Cloud, so it doesn't seem to be a problem with the .story file. 

    Let's start by doing a quick repair of Storyline (you can see the instructions here). If that doesn't solve it, I suggest opening a support case with our engineers through here.

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