Forum Discussion

MarliesKraamer-'s avatar
MarliesKraamer-
Community Member
3 months ago

Feedback on questions in rise quiz doesn't show

I've created a rise module with a quiz which draws from a question bank. In all questions the feedback is set to show with any response. However in preview mode and in the Scorm export the feedback i...
rise 360
LucianaPiazza's avatar
LucianaPiazza
Staff
3 months ago

Hi MarliesKraamer-, 

Thanks for reaching out! I tested this on my end and was able to see the feedback when viewing the questions in the Question Bank and within a Rise 360 lesson. 

  • Are you noticing this happening with a specific question type or with a variety?
  • Does this happen with any other Rise 360 courses you're currently using Question Bank questions in?
  • What browser are you using to author your course in? Do you experience this behavior when you open Rise in a new browser or incognito window? 

 

It would be helpful to take a closer look at your setup. Please share a screen recording of this behavior and a link to a copy of your course in this thread or privately in a support case.

Looking forward to hearing from you!

  • MarliesKraamer-'s avatar
    MarliesKraamer-
    Community Member
    3 months ago

    HI luciana,

    I tested this in the preview mode and in the SCORM export and some questions showed feedback others didn't. I logged in on the computer of a colleague and on his computer everything worked fine. Also the SCORM export so we have a working quiz in our LMS now, but I still wonder why it didn't work before. I'll post again is this happens again.

    Regards,

    Marlies Kraamer

    • LucianaPiazza's avatar
      LucianaPiazza
      Staff
      2 months ago

      Hi MarliesKraamer-, 

      Thanks so much for sharing an update! I am glad to know the SCORM export is now behaving as expected. Since you mentioned it wasn't an issue on another computer, I'm curious if you need to clear your browser's cache. 

      Please let us know if you experience this behavior going forward. We will be happy to continue investigating! 

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